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Welfare & Mitigation Project Support Officer - Citizens Advice Scotland

Job Details

Job title
Welfare & Mitigation Project Support Officer
Closing date
Thursday 27 July 2017
Wednesday 9 August 2017
Hours per week
Type of contract
Fixed term
£18,500 - £20,500 per annum (pro-rata)

More about the job

About the job

Citizens Advice Scotland (CAS), based in Edinburgh, is the umbrella organisation providing support to Citizens Advice Bureaux (CAB) across Scotland.

Citizens Advice Scotland (CAS), our 61 member Citizen Advice Bureaux (CAB), the Citizen Advice consumer service, and the Extra Help Unit, form Scotland’s largest independent advice network. Advice provided by our service is free, independent, confidential, impartial and available to everyone. We are champions for both citizens and consumers and in 2015/16 the Citizens Advice Service in Scotland helped over 310,000 clients in Scotland deal with over one million issues overall.

We are currently recruiting for the post of Welfare & Mitigation Project Support Officer, on a fixed term basis until March 2018.

The successful candidate will be required to co-ordinate and collect data about the activity of welfare reform mitigation project; extract data from national statistics sources and compile spreadsheets, reports and data packs. You will also be responsible for maintaining communication between the project and bureau managers and provide advice, information and support for the effective delivery of the welfare reform mitigation service.

Applicants should demonstrate skilled use of Microsoft Office software, including, Excel, Word, PowerPoint and Outlook as well as excellent organisation and communication skills. 

For more information, please refer to the Job Description and Person Specification which can be downloaded using the links below.

How to apply

To apply for this role, please send completed copies of the Personal Details Form, Equal Opportunities Monitoring Form, along with your current CV to: 

In addition, please refer to the Job Description which can be downloaded at the bottom of this page, and provide a written statement that addresses how you meet the requirements of the role as detailed in the job specification.  In the written statement, please provide examples which demonstrate how you meet the requirements. 

Closing date:  Thursday 27 July 2017

Interviews:    Wednesday 9 August 2017

About the employer

Citizens Advice Scotland is an Equal Opportunity Employer

The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland (Scottish Charity Number SC016637).