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Programme and Post Policy Team Manager - Citizens Advice Scotland

Job Details

Job title
Programme and Post Policy Team Manager
Closing date
Monday 5 June 2017
in mid-June 2017
Hours per week
Type of contract
£29,000 - £32,000 (commensurate with experience)

More about the job

About the job

The Consumer Futures Unit of Citizens Advice Scotland (CAS) is responsible for fulfilling consumer advocacy duties in the regulated industries of energy, post and water. 

Based in Edinburgh, CAS is the umbrella organisation providing support to our 61 Citizens Advice Bureaux (CAB) across Scotland. Together with the Citizen Advice consumer service and the Extra Help Unit they form Scotland’s largest independent advice network.

We are currently recruiting for the role of Programme and Post Policy Team Manager.  The role:

  • Leads the CFU’s post team and its consumer research, policy and advocacy work.
  • Manages activity relating to the overall CFU programme, including development of the annual work plan.

The successful candidate will play an important part in our work to improve outcomes for consumers.

We offer excellent terms and conditions of employment including 30 days annual leave and 10 public holidays, flexitime and a pension scheme.

For more information please refer to the Job Description and Person Specification which can be downloaded using the links below.

How to apply

To apply for this role, please send completed copies of the Personal Details Form, Equal Opportunities Monitoring Form, along with your current CV to: 

In addition, please refer to the Job Description which can be downloaded at the bottom of this page, and provide a written statement that addresses how you meet the requirements of the role as detailed in the job specification.  In the written statement, please provide examples which demonstrate how you meet the requirements. 

Closing date: Monday 5 June 2017

Interviews: mid-June 2017

About the employer

Citizens Advice Scotland is an Equal Opportunity Employer

The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland (Scottish Charity Number SC016637).