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General Advice Team Leader (Full Time), Lochaber Citizens Advice Bureau

Job Details

Job title
General Advice Team Leader
Closing date
Monday 12 September 2016
Location
Fort William
Hours per week
35
Salary
£24704 plus 4% contributory Pension

More about the job

About the job

We require an experienced adviser to lead our volunteer advice team. You will ensure the provision of a quality advice, information and casework service to the public by supporting and assisting volunteer advice workers on a day to day basis and will in co-operation with other bureau staff attract, recruit, induct, train and support volunteer advice workers at the Bureau.

You will have a broad knowledge of the range of advice queries brought to a CAB or similar advice agency and ideally a minimum of 2 years’ experience as an employee or volunteer within an advice agency or similar environment. Excellent communication, research, and interpersonal skills are a requirement for this post.

You will be resourceful with a keen eye for detail and a commitment to professional development and teamwork. A proficient knowledge of IT would be an advantage.

How to apply

Applications will only be accepted on an application pack from:

Administrator, Lochaber Citizens Advice Bureau, Dudley Road, Fort William, PH33 6JB

Tel:       01397 706126

E-mail:  admin@lochabercab.casonline.org.uk

About the employer

Lochaber Citizens Advice Bureau is committed to equality of opportunity.

Registered Charity No. SCO13779Authorised and regulated by the Financial Conduct Authority - FRN:617464