Development Officer (Highlands) - Citizens Advice Scotland

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens.

We are currently recruiting for a Development Officer to cover the Highlands, Orkney, Shetland and the Western Isles and Moray.

This is a great opportunity for a dynamic, people person who has experience of working in the voluntary sector. Based in Inverness much of your time will be spent out in the bureaux working with volunteers and paid staff.  The post is varied, interesting and supports a national network that works with some of the most vulnerable people in Scotland. 

The Development Officer role is responsible for working with bureaux and Citizens Advice Scotland colleagues to develop the service in Scotland locally, regionally and nationally. Development Officers also assist bureaux to provide a high quality, accessible and well managed service by advising and supporting bureaux boards of directors and managers.  The Development Officer is responsibility for a specific geographical area and will have significant responsibility for prioritising and scheduling their own work on a day to day basis.  

It is crucial for the role to have an understanding and awareness of the voluntary sector and experience of working with Boards.  In addition, the successful candidate will have demonstrable experience of managing or developing services and projects.  You will have the ability to identify risks, plan strategically and make sound decisions and recommendations to Citizens Advice Bureaux with support from the Development team.  All this will be backed up with excellent communication skills, including the ability to persuade and influence key stakeholders.  The successful candidate will need to be flexible as they will be required to attend evening meetings.

For more information please refer to the Application Pack which can be downloaded using the link below.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please see the section on Employee benefits below.