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In the lead up to Armed Forces Day on Saturday 30th June, Citizens Advice Scotland (CAS) published a report on the advice needs of veterans after they have left the Services.Publication date:June 2012While the majority of those who serve make a successful transition to civilian life, a significant minority experience challenging problems. While these problems do not differ considerably from those of the average person, it is the complexity and severity of these problems that are markedly different.
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Publication date:June 2012A briefing prepared by Citizens Advice Scotland for a Westminster Hall Debate led by Eilidh Whiteford MP.
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The CAS consultation response the the Scottish Government's proposals for a new tribunal system for ScotlandPublication date:June 2012Citizens Advice Scotland (CAS) are broadly supportive of reform to the Scottish Tribunal System which incorporates and builds on the positive features of an accessible, independent, user-focused system.
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A proposal for a Regulation from the European CommissionPublication date:May 2012Citizens Advice Scotland welcomes the opportunity to respond to this consultation. Our response does not address every question contained in the consultation document. Rather it focuses on the aspects regarding consumer protection and whether the proposed Common European Sales Law would achieve its stated purpose with regard to consumer choice.
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A Citizens Advice Scotland guide to neighbour problemsPublication date:May 2012Spotlight: -
Personal experiences of the welfare changes introduced in April 2012Publication date:May 2012This briefing details case studies of CAB clients that are experiencing problems due to welfare changes that came into force just six weeks ago on 6 April 2012, including changes to Working and Child Tax Credits and Contribution based Employment Support Allowance being time limited to 12 months.
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Publication date:May 2012This briefing for MSPs outlines the importance of ensuring that the Scottish Government’s Welfare Reform (Further Provision) (Scotland) Bill provides the citizens of Scotland with access to passported benefits when current benefits are effectively abolished and replaced in 2013 by the new Universal Credit.
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CAS response to the consultation on reforming Bankruptcy law in Scotland.Publication date:May 2012The Citizens Advice Service is a key component of the debt advice landscape in Scotland, providing access to debt solutions for thousands of clients every year. Bureau advisers provide the frontline advice that enables the debt relief system to work for debtors and creditors alike.
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Publication date:May 2012Case evidence from citizens advice bureaux show that many clients have been asked to pay premiums by letting agents. These charges can have a significant impact on the individual’s finances and can put their tenancy at risk.
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Publication date:May 2012Leaflet with information about CAB volunteering aimed at older people who are looking for a fresh challenge.
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Publication date:May 2012A submission from Citizens Advice Scotland (CAS) in regards to the Scottish Government’s Welfare Reform (Further Provision) (Scotland) Bill using the ten questions posed by the Committee.
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Publication date:May 2012Leaflet with information about CAB volunteering aimed at young people who are looking to gain new skills to help with work, study and the rest of life too!
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Publication date:April 2012Briefing on the effects of Housing Benefit reform on the people, communities and economy of Scotland.
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Publication date:April 2012In consulting with Citizens Advice Bureaux and analysing the case evidence from bureaux clients, it is clear that consumers in remote communities face many barriers.
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Scottish Parliament DebatePublication date:April 2012In 2003, the Scottish Parliament passed legislation stating that everyone who is homeless will have a right to a home by 2012. In practice, this means ending the system of assessing people as 'priority' or 'non-priority' homeless and giving entitlement to permanent accommodation for all those who are unintentionally homeless. Local authorities will have a duty to house all those who are found to be homeless from January 2013 and to provide the same level of service to all homeless people.
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Publication date:April 2012In 2003, the Scottish Parliament passed legislation stating that everyone who is homeless will have a right to a home by 2012. Local authorities will have a duty to house all those who are found to be homeless from January 2013 and to provide the same level of service to all homeless people. Evidence from citizens advice bureaux shows a mixed picture of progress, with some homelessness services struggling to meet the commitment alongside the effects of the recession and funding difficulties.
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A guide for consumersPublication date:April 2012The Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues.
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Publication date:April 2012This briefing sheet provides an introduction to the new Patient Advice and Support Service.
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Publication date:April 2012A poster providing an overview of different benefits that could help maximise your income.
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Publication date:April 2012A brief introduction to the Patients Advice and Support Service.
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