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April casesPublication date:June 2013Citizens Advice Bureaux in Scotland help hundreds of thousands of people with over half a million new issues each year. Snapshot uses evidence on these issues to act as an early warning system for government, service providers, and private sector companies, to show where policies and practices are failing or inefficient. These monthly briefings use very recent evidence and are an excellent way of spotting trends and tracing the impact of recent policy changes.
This edition is based on the advice needs of clients who approached bureaux during April 2013.
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March casesPublication date:May 2013Citizens Advice Bureaux in Scotland help hundreds of thousands of people with over half a million new issues each year. Snapshot uses evidence on these issues to act as an early warning system for government, service providers, and private sector companies, to show where policies and practices are failing or inefficient. These monthly briefings use very recent evidence and are an excellent way of spotting trends and tracing the impact of recent policy changes.
This edition is based on the advice needs of clients who approached bureaux during March 2013.
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January casesPublication date:February 2013Citizens Advice Bureaux in Scotland help hundreds of thousands of people with over half a million new issues each year. Snapshot uses evidence on these issues to act as an early warning system for government, service providers, and private sector companies, of where policies and practices are failing or inefficient. These monthly briefings use very recent evidence and are an excellent way of spotting trends to social policy and tracing the impact of recent policy changes.
This edition is based on the advice needs of clients who approached bureaux during January 2013.
Thank you to all bureaux for their feedback, without which this type of publication would not be possible.
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Publication date:October 2012Citizens Advice Bureaux in Scotland help hundreds of thousands of people with over half a million new issues each year. Snapshot uses evidence on these issues to act as an early warning system for government, service providers, and private sector companies, of where policies and practices are failing or inefficient. These monthly briefings use very recent evidence and are an excellent way of spotting trends to social policy and tracing the impact of recent policy changes.
This edition is based on the advice needs of over 15,000 clients who approached bureaux for advice in August 2012. These clients were better off by nearly £7.9m as a result of the advice that they recieved.
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Case evidence and statistics from the Scottish CAB ServicePublication date:October 2012This report provides a snapshot of the issues that are affecting consumers in Scotland, examining both national and local trends in consumer issues. This is based on data provided by the majority of citizens advice bureaux in Scotland and data from the Citizens Advice Consumer Helpline. We will aim to publish Consumer Snapshot on a regular basis to provide an up-to-date overview of the issues facing consumers in Scotland.
This report covers the first two quarters of the financial year 2012/13 from April-September 2012.
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Publication date:October 2011Briefing outlining the social policy issues that have been reported by citizens advice bureaux across Scotland between April to June 2011.
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Publication date:June 2011Briefing outlining the social policy issues that have been reported by citizens advice bureaux from January to March 2011.
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Publication date:March 2011This report is a detailed look at the housing issues that clients bring to the Scottish CAB Service.
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