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  1. Knowing your Rights: employment issues facing young people

    Sarah Mitchell, Social Policy Volunteer at Perth CAB
    Publication date:
    August 2012

    Perth CAB is campaigning to increase young people's knowledge of employment rights and to let them know where to access advice.

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    Spotlight:
    Young people, Employment, Local work

  2. Patient Advice and Support Service briefing sheet

    Publication date:
    April 2012

    This briefing sheet provides an introduction to the new Patient Advice and Support Service.

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    Spotlight:
    Health

  3. Being Young Being Heard: young people and benefits

    Publication date:
    October 2011

    Part of our series of briefing sheets based on the report Being Young Being Heard, this sheet focuses on the problems young people face with benefits.

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    Spotlight:
    Welfare benefits, Young people

  4. Being Young Being Heard: young people and housing

    Publication date:
    September 2011

    This briefing from our series on the problems facing young people in Scotland looks at housing issues.

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    Spotlight:
    Housing, Young people

  5. Jobseeker's Allowance sanctions

    Publication date:
    August 2011

    This briefing sheet looks at the sharp rise in sanctions and the unhelpful effects they have on the people affected, as well as recommendations for improving the system.

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    Spotlight:
    Welfare benefits

  6. Telecommunications problems

    Publication date:
    April 2011

    This briefing looks at problems with mobile phone, landline, and internet services including unclear terms and conditions, hidden costs, and mis-selling.

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    Spotlight:
    Consumer

  7. Being Young Being Heard briefing

    Publication date:
    February 2011

    The briefing which accompanies Citizens Advice Scotland’s report, Being Young Being Heard.

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    Spotlight:
    Young people

  8. Banking on the Basics briefing sheet

    Publication date:
    November 2010

    Briefing sheet which accompanies the evidence report Banking on the Basics - an outline of issues experienced by people living in Scotland in accessing basic bank accounts.

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    Spotlight:
    Money and debt

  9. The Scottish CAB Service: the public verdict

    Publication date:
    October 2010

    CAS wants to make sure that the people that use their local CAB are happy with, and can trust the service they receive. One way that we do this is by making sure the service is up to scratch with regular membership scheme audits.

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  10. Relative Value briefing sheet

    Publication date:
    October 2010

    Briefing sheet to accompany the Relative Value report on kinship carers in Scotland

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    Spotlight:
    Welfare benefits, Older people, Children and families

  11. Fully Charged briefing sheet

    Publication date:
    June 2010

    Briefing sheet to accompany the Fully Charged report which focused on bank charges and their effect on CAB clients.

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    Spotlight:
    Consumer, Money and debt

  12. Social Policy Successes - issue 13

    The Drowning in Debt Report
    Publication date:
    March 2010

    This briefing highlights some of the social policy successes achieved by the CAB Service in Scotland from January 2009 to February 2010.

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    Spotlight:
    Money and debt

  13. Drowning in Debt: older clients

    Publication date:
    November 2009

    Drowning in Debt briefing sheet which focuses on older people and debt.

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    Spotlight:
    Money and debt, Older people

  14. Employment and Support Allowance

    Publication date:
    October 2009

    Briefing which provides a summary of issues encounterd by clients applying for and/or claiming ESA.

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    Spotlight:
    Equality and diversity, Health, Welfare benefits

  15. Social policy statistics briefing sheet 2008/09

    Publication date:
    August 2009

    In 2008/09, Citizens Advice Bureaux in Scotland dealt with a total of 976,989 issues - a 10% increase from the year before. These issueswere made up of 500,910 ‘new’ and 476,079 ‘repeat’ issues, where clients required more than one visit to have their issues resolved.

    This briefing sheet provides a summary of client issues taken from Scottish bureaux statistics between April 2008 and March 2009.

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  16. Citizens Advice Bureaux in Scotland: Client Issues 2007/08

    Briefing paper 6
    Publication date:
    July 2009

    Each year Scottish Citizens Advice Bureaux collect statistics on the enquiries brought by clients to our offices across the country. This information helps us to spot patterns and trends in advice seeking and to gauge the scale of specific problems. This briefing presents an overview of the problems seen by Scottish citizens advice bureaux from April 2007 to March 2008.

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  17. Drowning in Debt: coping with debt

    Publication date:
    June 2009

    Drowning in Debt briefing sheet which focuses on how clients cope with debt.

    Spotlight:
    Money and debt

  18. Drowning in Debt: lone parents

    Publication date:
    June 2009

    Drowning in Debt briefing sheet which focuses on clients who are lone parents.

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    Spotlight:
    Children and families, Money and debt

  19. Drowning in Debt: young people and debt

    Publication date:
    June 2009

    Drowning in Debt briefing sheet which focuses on young clients.

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    Spotlight:
    Money and debt, Young people

  20. Drowning in Debt: creditor behaviour

    Publication date:
    June 2009

    Drowning in Debt briefing sheet which focuses on creditor behaviour.

    Download publication
    Spotlight:
    Money and debt

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