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Publications

  1. CAS calls for better notice of shifts and shift cancellation
    Nina Ballantyne
    Publication date:
    January 2020

    Citizens Advice Scotland is publishing its response to a UK Government "Good Work Plan" consultation. This consultation looked at unfair one-sided flexible working practices, where the employer expects the worker to be flexible and respond to shift changes with no or little notice, while not reciprocating. In this response, CAS provides examples of workers suffering detriment as a result of one-sided flexibility and makes recommendations to address this.

  2. Scottish Parliament Social Security Committee inquiry
    Rob Gowans
    Publication date:
    May 2017

    CAS is generally concerned about the restriction on families to only being able to claim Child Tax Credits or Universal Credit for two children. Advice on Child Tax Credits is one of the most common issues that clients seek advice on, with 13,363 new issues during the year, an increase of 14% compared with the previous 12 months. A CAB client profile survey in November 2016 showed that 9.3% of clients (1 in every 11) who were given advice on an issue related to Child Tax Credits were from a large family, with three or more dependent children.

  3. Scottish Parliament Social Security Committee call for evidence
    Rob Gowans
    Publication date:
    March 2017

    Citizens Advice Scotland welcomes the opportunity to submit evidence to inform the Committee’s consideration of the Bill. Scotland’s CAB Service sees the effects of child poverty on a daily basis, and the majority of advice provided by citizens advice bureaux in Scotland relates to issues related to maximising low incomes, particularly access to social security benefits and dealing with problem debt.

  4. Scottish Government consultation
    Rob Gowans
    Publication date:
    September 2016

    Citizens Advice Scotland agrees that the Scottish Government should
    include in statute an ambition to eradicate child poverty. It is equally important
    however that this ambition is backed up by clear strategies with specific,
    measurable and deliverable actions that are directly linked to reducing the
    levels of child poverty in Scotland.

  5. Burial and cremation charges in Scotland 2015
    Fraser Sutherland
    Publication date:
    June 2015

    Costs for burials and cremations have increased in Scotland in 2015 while more people seek advice from their local CAB than ever before about paying for funerals.

  6. Rob Gowans
    Publication date:
    December 2014

    Childcare in Scotland has moved up the political agenda in recent years with the Children and Young People (Scotland) Act 2014 extending the amount of free early education available for three and four year olds as well as looked-after two year olds, those in kinship care and those from workless households, from 475 to 600 hours per year.

  7. Publication date:
    June 2014

    ‘Kinship care’ is the term for people who look after children who are part of their extended family. They can be the grandparents, siblings, aunts/uncles or close friends of children whose parents are no longer able to care for them. These people do a great service for the children by providing a stable family home and to society by saving the money that would be spent if the state needed to care of these children.

  8. Alizeh Hussain
    Publication date:
    December 2011

    In response to Members' Debate in the Scottish Parliament on 16 December 2010.

  9. The experiences of kinship carers using the Scottish CAB Service.
    Keith Dryburgh
    Publication date:
    October 2010

    All across Scotland, thousands of people care for children, because their natural parents are unable to do so. These are often grandparents, aunts and uncles but can also be family friends. People who look after children in these kinds of circumstances are often known as 'kinship carers'.

    This research is looks at the experiences of a sample of 368 kinship carers who called the Kinship Care Helpline or visited a bureau for advice between January and December 2009.

  10. Publication date:
    October 2010

    Briefing sheet to accompany the Relative Value report on kinship carers in Scotland

  11. Publication date:
    June 2009

    Drowning in Debt briefing sheet which focuses on clients who are lone parents.

  12. Publication date:
    March 2009

    Briefing sheet exploring the issues faced by people looking after children that are not their own. 

  13. Lindsay Isaacs
    Publication date:
    June 2008

    Evidence submitted by CAS in response to the local government committee's enquiry into child poverty.

  14. David McNeish
    Publication date:
    April 2008

    A briefing for the westminster debate on child poverty in Scotland, written in response to the inquiry by the Scottish Affairs Committee

  15. David McNeish
    Publication date:
    December 2007

    Briefing which focuses on kinship care and the importance of advice and information provision for kinship carers.

  16. Publication date:
    February 2007

    A briefing paper on the 2007 replacement of the Child Support Agency with the Child Maintenance and Enforcement Commission.