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Voice

Voice - the Citizens Advice network in Scotland magazine

 A quarterly magazine for and about the Citizens Advice network in Scotland. 

This online publication showcases the range and depth of work undertaken by the volunteers and staff who make our network the foremost advice provider in Scotland today. 

From bureau projects in local areas to impactful, network-wide developments, Voice keeps you up-to-date with the people and projects that are making a difference across the country. 

Read Voice online

Voice 20, Winter 2025/26

In this issue.

  • Routes out of Crisis - we report on a project that supports people with complex, inter-related issues.
  • Tackling problem housing - a campaign to improve conditions in Dalmarnock Village, a legacy of the 2014 Commonwealth Games. 
  • Social Policy partnerships -  the benefits of pooling resources across clusters of bureau.
  • Heat networks - consumer protections are finally in place for this growing area of heat provision.
  • Council Tax project - an update on they impact of a network project to improve Council Tax debt practices.
Read Voice online

Voice 19, Autumn 2025

In this issue:

  • Scotland Demands Better - the network joins the call for change
  • Skye and Lochalsh CAB on their research into the impact of a ban on wood burning stoves in their rural community
  • A groundbreaking project looking at poverty stigma through the eyes of local school pupils in West Dunbartonshire
  • CAS launches it's new strategy at the annual conference in Edinburgh in November
  • Digital exclusion and a scheme that puts devices in people's pockets 
Read Voice online

Voice 18, Summer 2025

In this issue:

  • network evidence, as seen through a human rights lens -  the UN is listening
  • Penicuik CAB on the secrets of  establishing long-term volunteer relationships and developing new ones
  • legal aid - sterling work from Stirling CAB on highlighting the gaps in access to legal aid in parts of the country
  • island life - the unique challenges of managing a volunteer workforce in remote areas
  • foreCASt - a year on and the network's data and insight webinar is going from strength to strength
  • a welcome windfall - the story behind the Foundation Scotland award which will benefit every CAB in the network.

 

Read Voice online

or download the issues:

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Voice issue 17

  • 08 April 2025

Citizens Advice Scotland network magazine Issue 17.

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Voice Issue 16

  • 29 November 2024

Citizens Advice Scotland network magazine Issue 16.

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Voice Issue 15

  • 29 August 2024

Citizens Advice Scotland network magazine Issue 15.

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Voice Issue 14

  • 24 May 2024

Citizens Advice Scotland network magazine Issue 14.

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Voice Issue 13

  • 15 February 2024

Citizens Advice Scotland network magazine Issue 13.

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Voice Issue 12

  • 06 October 2023

Citizens Advice Scotland network magazine Issue 12.

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Voice Issue 11

  • 16 August 2023

Citizens Advice Scotland network magazine Issue 11.

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Voice Issue 10

  • 01 June 2023

Citizens Advice Scotland network magazine Issue 10.

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Voice Issue 9

  • 31 January 2023

Citizens Advice Scotland network magazine Issue 9.