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Advice Gateway Assessor (Full time), Glasgow Maryhill and Possilpark Citizens Advice Bureau

Job Details

Job title
Advice Gateway Assessor
Closing date
Monday 10 October 2016
Interviews
Monday 17 October 2016
Location
Maryhill and Possilpark
Hours per week
37.5
Salary
£18,000.00

More about the job

About the job

Maryhill & Possilpark CAB is celebrating 35 years of providing excellent information and advice services to local communities. If you are interested in becoming an important part of a vibrant and dynamic organisation, and have a passion for advice work, then this could be the very role for you?!

Synopsis –

The Advice Gateway Assessor reports directly to the Senior Service Administrator overseeing the day-to-day supervision of the role. The post-holder is the first point of contact for the public, clients and third parties visiting the Bureau. You will present a friendly, welcoming and professional face of the service to all you encounter. You will ensure clients and third parties are directed through the most appropriate route to service in an efficient and courteous manner. Maintaining and following Bureau procedures and protocols to ensure an efficient and high quality service will be of utmost importance.

How to apply

You can download an application pack from the links below. Application deadline, no later than: 9am, Monday 10 October 2016

Completed applications by email to Carol MacKay, Senior Service Administrator, at:

carolmackay@mapcab.casonline.org.uk

For an informal chat about the particulars of this role, phone Carol MacKay 0141 948 0204, leaving your name and contact number for a quick response.