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ScottishPower fuel bills increase will hit vulnerable consumers

10 Feb 2017

Citizens Advice Scotland (CAS) has responded to the news that Scottish Power is to increase its fuel bills.

Speaking from the Consumer Futures Unit at CAS, Energy spokesman Fraser Stewart says,

“Coming just a week after Npower announced a similar price rise, this news will come as an unwelcome blow for ScottishPower customers - many of whom are already struggling to pay their fuel bills.

“Energy suppliers are blaming these price rises on increases on wholesale energy prices and the cost of delivering government policies. However, only 3 weeks’ ago OFGEM told suppliers they should absorb the costs of wholesale price rises by buying energy in advance.

"We would urge all energy suppliers to be upfront and tell their customers what is causing their bills to go up by such significant amounts. Consumers deserve to know exactly what they are paying for, so they are able to compare different suppliers and switch supplier if they want to. 

“Anyone who is struggling with their fuel bills can get advice at their local CAB, or through our advice website where there is an independent online price comparison tool."

ENDS

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