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  1. 24 Feb 2015

    The Competition and Markets Authority (CMA) has said today that payday lenders must improve the clarity of their products and actively help borrowers compare them with other lenders.

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  2. 23 Feb 2015

    Citizens Advice Scotland has urged the Scottish Government to consider the needs of consumers as their top priority when awarding its water supply contract.

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  3. 19 Feb 2015

    Citizens Advice Scotland has given its reaction to the report by the Competition and Markets Authority into the energy markets.

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  4. 11 Feb 2015

    Citizens Advice Scotland (CAS) has today welcomed steps by the Church of Scotland and others to set up credit unions as a low-interest alternative to payday loans and high street bank loans.

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  5. 5 Feb 2015

    The Scottish Government has announced an extra £20 million of funding for energy efficiency in the 2015/16 budget.

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  6. 5 Feb 2015

    Thousands of Scots face unfair working practices which leave them in desperate and miserable situations, according to new evidence from Citizens Advice Scotland (CAS).

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  7. 4 Feb 2015

    Citizens Advice Scotland (CAS) has welcomed the announcement of £20million in new funding for energy efficiency in the Scottish Budget today.

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  8. 22 Jan 2015

    Commenting on the publication today of ‘Scotland in the United Kingdom: An enduring settlement’ by the UK Government, following the Smith Commission recommendations, Citizens Advice Scotland’s Chief Executive Margaret Lynch said:

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  9. 20 Jan 2015

    Citizens Advice Scotland’s Chief Executive Margaret Lynch has written to the Secretaries of State for Scotland and Work and Pensions calling for a halt to the introduction of the new Personal Independence Payments (PIP) to claimants in Scotland in light of this benefit being one that will be devolved to the Scottish Government.

    Speaking just days before the draft legislation based on Smith Commission is due to be published, Margaret Lynch said:

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  10. A survey reviewing the practices of online retailers in Scotland.

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  11. 12 Jan 2015

    Scotland’s Financial Health Service (SFHS) was launched on 3rd December by the Scottish Government to provide a one-stop portal for people living in Scotland. The SFHS site aims to act as a hub of information and a signposting site directing people to the most appropriate organisation to get help.

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  12. 12 Jan 2015

    Commenting on the announcement from the Treasury this morning that Pension wise is the name being used by all those providing pensions guidance from April 2015 which includes Citizens Advice Scotland, Margaret Lynch, Chief Executive of Citizens Advice Scotland, said:

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  13. 7 Jan 2015

    Commenting on the Scottish Government announcement that a further year of welfare mitigation funding will be made available to Scottish Citizens Advice Bureaux in 2015/16, Citizens Advice Scotland Chief Executive Margaret Lynch said:

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  14. 15 Dec 2014

    Citizens Advice Scotland has welcomed the news that the UK’s nine biggest banks have agreed to provide free basic bank accounts by the end of 2015.

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  15. 12 Dec 2014

    A lack of government protection could be costing victims of phone crime up to £4 million each year, UK-wide. That’s according to new analysis from Citizens Advice and Citizens Advice Scotland.

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  16. 9 Dec 2014

    Citizens Advice Scotland has responded to the news that two fifths of Scottish households are in fuel poverty.

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  17. 8 Dec 2014

    Senior figures from civic Scotland will meet in Glasgow Monday 8th December to launch a new group which aims to examine the impact of welfare reforms on Scotland, and bring forward proposals to fix the system.

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  18. 1 Dec 2014

    A new report published by Citizens Advice Scotland exposes the worrying shortcomings in childcare provision in Scotland. In particular, it says that many CAB clients find that provision is either too expensive or simply doesn’t exist in a way that works for them.

  19. 26 Nov 2014

    Research commissioned by Citizens Advice Scotland and carried out by the respected Fraser of Allander Institute, a leading economic research unit, has concluded that Citizens Advice Bureaux Services in Scotland made an economic contribution to the common good of £168.7m in 2013/14.

  20. 24 Nov 2014

    • This week marks two years since the introduction of the Payday Loan industry’s voluntary charter to govern their conduct.
    • Citizens Advice Scotland closely monitored payday lenders’ behaviour – and we made recommendations as to what needed to be done.
    • Nine out of Citizens Advice Scotland’s ten recommendations outlined last year have been met – but the industry’s products are still causing issues for thousands of consumers in Scotland.
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