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  1. 8 Oct 2015

    Citizens Advice Scotland has welcomed the Scottish Government’s new Private Housing (Tenancies) Bill, describing it as good news for tenants and landlords alike. 

  2. 2 Oct 2015

    Over the last few months Skye & Lochalsh CAB's Sarah Morgan has researched and produced a report and catalogue of services on Mental Health Support in Skye and Lochalsh.

  3. 1 Oct 2015

    A Scottish Disclosure Scheme for Domestic Abuse, also known as Clare's Law, is rolled out across Scotland from 1 October 2015.

  4. 1 Oct 2015

    The Consumer Rights Act comes into force on 1 October 2015.

    Read about these changes to consumer law.

  5. 15 Sep 2015

    The Fair Enough?  employment campaign may have finished back in February, but bureaux have continued to work on resources which are shared here for all CABs to use. They include, for the first time, campaign resources translated into non-English languages.

  6. 8 Sep 2015

    A new report published today (Tuesday) reveals that a million consumers in rural Scotland are still being hit by unfair delivery charges. The report is the latest in a long campaign by Citizens Advice Scotland (CAS), and comes on the day that MPs are due to debate the issue in the House of Commons.

  7. 2 Sep 2015

    Citizens Advice Scotland is today urging the Competition and Markets Authority to take firm action to protect energy customers in Scotland.

    CAS will make the call while giving evidence this afternoon to the CMA in London on the plight of Scottish energy consumers. The charity says a higher proportion of Scots use pre-payment meters and electric heating compared with the rest of Britain, and so need more support.

  8. 1 Sep 2015

    Citizens Advice Scotland has welcomed some of the measures in today’s Legislative Programme, highlighting in particular three areas on which the charity has been specifically lobbying Ministers over the last few years.

  9. 31 Aug 2015

     Will Relief Scotland is a scheme to have a will drawn up by a solicitor in exchange for a donation to charity.

  10. 26 Aug 2015

    Please let the information section at Citizens Advice Scotland know if you have any suggestions for new or improved information on our public advice website.

  11. 21 Aug 2015

    Scotland’s workforce are caught in a cruel trap of low incomes and poor working conditions, according to new evidence published today (Friday) by Citizens Advice Scotland.

    In a report to the Scottish Parliament’s Economy, Energy and Tourism committee, CAS reveals that the numbers of employment cases seen by Scottish CABs has risen by 12% in the last four years, and is now at its highest level ever. The most common cases include low pay, with-held wages, as well as unfair dismissal, bullying, exploitation, racism and discrimination.

  12. 19 Aug 2015

    Central Borders CAB, Peebles CAB and Roxburgh & Berwickshire CAB have launched a survival guide and pack to support people in the Borders faced with a crisis situation.

  13. 6 Aug 2015

    The minimum voting age for Scottish Parliament and local government elections in Scotland is being lowered from 18 years to 16 years from April 2016.

  14. 29 Jul 2015

    Following a consultation period and subsequent report, the final report and accompanying codes illustrating the recommendations for changes to the Consumer Codes has now been published here.

  15. 24 Jul 2015

    The worst performing energy firms have failed to improve on poor complaint handling, according to energy complaints data from the Citizens Advice Service.

  16. 20 Jul 2015

    People who are charged unfairly by private car parks have grounds for legal challenge - according to a new legal opinion obtained by Citizens Advice Scotland (CAS), and published today.

  17. 17 Jul 2015

    Citizens Advice Scotland has commented on the resignation of Martin Wheatley as head of the Financial Conduct Authority (FCA).

  18. 15 Jul 2015

    Thousands of consumers lose out every year to subscription traps online which pretend to be free product trials, typically slimming pills and beauty products, to dupe people out of their bank details.

  19. 8 Jul 2015

    Scams Awareness Month kicked off last week hosted by Nairn Citizens Advice Bureau. The staff and volunteers at Nairn CAB pulled out all the stops with their outdoor event on the high street in Nairn.

  20. 8 Jul 2015

    Citizens Advice Scotland have said the welfare cuts in today’s Budget will impact most sharply on those who are least able to cope, and that more people may be forced into poverty and foodbanks as a result.


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