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  1. 27 Oct 2016

    Will Aid is a scheme to have a will drawn up by a solicitor in exchange for a donation to charity.

  2. 27 Oct 2016

    Scotland’s Citizens Advice service gave 1 million pieces of advice last year, helping over 310,000 individuals – equivalent to over 1 in every 14 adults.

    The service also put a total of £120m into the pockets of Scottish citizens, though improving their financial health by helping them to access benefits entitlements and manage debt effectively. This helped some to avoid crisis situations like poverty, debt and homelessness.

  3. 24 Oct 2016

    The Scottish Rural Fuel Poverty Task Force has today published its final report, making recommendations to Government and other bodies for actions to address fuel poverty in rural Scotland.

  4. 19 Oct 2016

    Author: Mark Patterson, CAS Policy Officer

    One of my earliest recollections of experiencing unfairness was playing Monopoly as a child with my brother.  When picking out our counters, I would always want to be the racing car - because what eight year old wants to be an old leather boot?  My brother however, without exception, would claim the racing car as his own.  When I would try to protest, he would remind me that he was the older brother.  He got first choice.

  5. 17 Oct 2016

    The Scottish Government Home Energy Efficiency Programmes (HEEPS) include loans to owner occupiers and private sector landlords in Scotland who want to improve the energy efficiency rating of their property. A HEEPS loan is interest free. There is currently a special offer for eligible applicants to receive a grant of 25% of their quoted costs. 

  6. 14 Oct 2016

    Coatbridge Citizens Advice Bureau is to welcome a Royal visitor next month.

    HRH The Princess Royal is to visit on November 8 in her role as Patron of Citizens Advice Scotland and will meet staff and volunteers.

  7. 4 Oct 2016

    Citizens Advice Scotland has welcomed the UK government’s decision to end re-assessments for long-term sick claimants of Employment and Support Allowance (ESA).

  8. 30 Sep 2016

    On 1 November 2016 changes are being made to inheritance law to make it fairer and clearer. This is because of the Succession (Scotland) Act 2016. Succession law is also known as inheritance law.

  9. 28 Sep 2016

    Please let us know if you have any ideas about new or improved content that you would like to see on our public advice website or on AdviserNet, the website for advisers.

  10. 15 Sep 2016

    Families across Scotland are still being hit with rising funeral costs, according to a new report published by Citizens Advice Scotland. 

  11. 14 Sep 2016

    Ofgem has today announced proposals to cap charges imposed by energy suppliers for the installation of pre-payment meters, and end them altogether for the most vulnerable customers.

  12. 7 Sep 2016

    Scheme to have a will drawn up by a solicitor in exchange for a donation to charity.

  13. 1 Sep 2016

    The Citizens Advice service across the UK has today published its latest ‘league table’ of complaints received about the different energy companies.

  14. 31 Aug 2016

    Author: Patrick Hogan, CAS Policy Officer

    I wonder if we can, for a moment, cast our minds back to the year 1973.

  15. 31 Aug 2016

    People on lower incomes pay more than average costs for basic goods and services, according to new research published today by Citizens Advice Scotland.

  16. 15 Aug 2016

    HND Legal Services students from the New College Lanarkshire: Motherwell Campus have developed a legal guide for refugees, as part of a project in collaboration with the Crown Office’s Project Safe.

  17. 15 Aug 2016

    Citizens Advice Scotland welcomes order from Ofgem for energy companies to refund customers for overcharges, but says suppliers must take action to ensure that mistakes like this are not repeated in the future.

  18. 9 Aug 2016

    Citizens Advice Scotland has today published the findings of the external review that was carried out this summer into its governance structures.

  19. 3 Aug 2016

    The Consumer Futures Unit of Citizens Advice Scotland has welcomed today’s proposals from Ofgem, while arguing that more needs to be done to help people in fuel poverty.

    Craig Salter, energy spokesperson said:

  20. 29 Jul 2016

    OFGEM has launched an investigation into SSE's pre-payment meter processes.

    Craig Salter, Energy spokesman for our Consumer Futures unit, says:


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