The Scottish Association of Citizens Advice Bureaux - Citizens Advice Scotland (Scottish charity SC016637)
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Common CAB service questions

This section of the website aims to answer common questions about the CAB Service in Scotland. These are also known as Frequently Asked Questions, or FAQs for short.

This website doesn’t provide advice and information to people in need of assistance – if you’re looking for advice, click on the green "get advice" tab to find out where and how you can get help.

Question

What’s the difference between Citizens Advice Scotland and citizens advice bureaux?

Does CAS give advice?

What’s the difference between Citizens Advice Scotland (CAS) and Citizens Advice?

How are CAS and bureaux funded?

How do you make sure that a service staffed largely by volunteers is still professional?

How can I make a donation to the Scottish CAB service?