The Scottish Association of Citizens Advice Bureaux - Citizens Advice Scotland (Scottish charity SC016637)
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Social policy - Working for change

Scotland's CAB service isn't just the country's leading independent advice service - it's also a leading advocate for social change.

We collect evidence from around the country and use it to demonstrate that change is required. We think this is so important that it's one of our twin aims.

And change is possible.  Recently the use of CAB evidence has contributed to:

  • An announcement that debt relief will be included in the Debt Arrangement Scheme
  • An Office of Fair Trading clamp down on excessive bank charges
  • An amendment in the Consumer Credit Bill introducing lay representation for time orders in Scotland, creating parity with English legislation
  • Extension of the National Minimum Wage to 16 and 17 year olds
  • Office of Fair Trading debt collection guidance considering failure to negotiate with a CAB as unfair practice.

See the latest edition of social policy successes for more examples of where our work has led to change.

All our recent publications are available to view and download.

Details of recent activity, working with parliament and useful links are in this section of the website, as well as information on what social policy is.

 

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 Homepage  About the CAB service  Be a volunteer  Job vacancies  News and media  Get e-mail updates  Common questions  Policy and publications  CAS Annual Report 
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