BIS Civil Sanctions Pilot

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Consultation response Published 4 June 2010 Format: A4 ISBN: Price per hardcopy: Free [downloads are free]

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Summary

A joint response from Citizens Advice Scotland and Citizens Advice England & Wales to the BIS consultation on implementing a pilot programme to provide civil sanction powers for consumer law enforcement. 

We strongly agree that much more needs to be done to ensure that consumers are compensated when they suffer a breach of consumer protection legislation, and broadly support the proposals for a pilot scheme introducing civil sanctions.  However, to offer consumers a comprehensive means of redress, our response proposes that the pilot should widen its scope to include additional pieces of legislation.