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About bureaux

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Citizens advice bureaux have been providing advice and information to the Scottish public for over 70 years. Since they were first founded during the Second World War, Scottish bureaux have been delivering a free, confidential, impartial and independent service – and they still do to this day.

You may be surprised when you find out just how much your local bureau can do!

  • What bureaux do Your local CAB can help you in lots of different ways. Citizens advice bureaux give free, confidential, impartial and independent advice on a limitless range of subjects
  • Giving the right advice CAS helps bureaux make sure that they provide their clients with a professional service, every time
  • Public opinion of bureaux CAS conducts regular independent research to find out what current service-users and those who haven’t used a CAB yet think about bureaux
  • Bureau management Each citizens advice bureau is at the heart of its local community, and this is reflected in the way that bureaux are managed.
  • Helping the community Your local citizens advice bureau does a lot for its community, and helps more than just the people that use the service.
  • How bureaux are funded Each citizens advice bureau is an independent, registered charity, responsible for securing the funding necessary to deliver its service.
  • Our information